The domiciliary visit in the view of the family health strategy users

This study aims to investigate the view of the Brazilian Public Health System (SUS) users about domiciliary visiting, as a working instrument for the Family Health Strategy (FHS) team members. Its objective is to analyze the domiciliary visits significance for the individuals who receive the FHS workers in their homes. The descriptive and inquiring research herein has been developed within a qualitative approach. This investigation was carried out in Fernandópolis, a small city localized in Northwest of the São Paulo State, liable to the Regional Health Department (DRS XV) of the São José do Rio Preto County. In 2007, the population of this small city was of 61.392 inhabitants counting on nine Family Health units. Among those, two were chosen as research field. The selected subjects are family members from the related area, who receive domiciliary visits of the FHS workers and the individuals that establish their first contact with the last. The data collection was made by means of open interviews, and for the data assessment the content was analyzed within a Thematic Mode. Two thematic units were structured on core sense. 1st: The domiciliary visit and the Family Health Strategy team work in the user’s view and 2nd: The user’s vision about the Family Health Strategy as a possible access to health services. The data assessment evinced, that FHS service users believe the domiciliary visit to be an access guarantee to public health services and express their satisfaction about the presence of the workers in their homes and the actions taken by them within this scenario.